Stair Lift Maintenance Contracts & Warranties

Firstly, it should be remembered that every brand new stairlift comes with a full 12-month warranty, some even with a full 24-month warranty, so it's worth checking every quote carefully to determine the exact warranty period you will is offered, likely to affect the price. Most suppliers also offer to extend your original warranty normally to 5 years. However, it is worth remembering that the extra years only have to cover the remaining period up to 5 years, because your first guarantee covers the first or the first and the second year, depending on the supplier. If your warranty has expired, it does not mean that you can not maintain or repair your stairlift if it fails. All suppliers we recommend offer 'maintenance agreements'. These can be calculated per year or, just like your extended warranty (which may have recently expired), you may still be able to purchase a block period, for example an extra 5-year coverage. If the offer of the supplier is this possibility, you will be deemed to pay the extended years in advance, just like your original extended warranty. There are many suppliers of stairlifts like Birmingham Stairlifts that offer maintenance contracts and these can vary greatly, depending on what you pay for the verses that they offer. Let us therefore take a closer look at which guarantees and maintenance agreements there are; what do they cover and whether you need one. A guarantee is; Product protection provided by the manufacturer to ensure that the manufactured product (s) together with their constituent parts are manufactured according to an agreed standard (usually the Machinery Directive) and if they fail or prove to be unsuitable for their purpose, they are replaced or new parts are delivered free of charge to the reseller, 'what your supplier is', so that they can repair your equipment so that it works correctly. Parts are usually parts that have been proven to be in conflict with the manufacturer's specifications, but which often exclude normal wear and tear. It is worth asking the question before you buy to see a 'real sample copy' of a guarantee certificate. Make sure the top-up costs are free, as this can vary. In most cases, most defective parts are replaced by the supplier who sold you the stairlift. It is absolutely worth asking how long the main rechargeable batteries and engine gearbox are covered by the manufacturer's warranty terms and conditions. These items are expensive to replace and differ per manufacturer's warranty. Even if you could consider buying a full 5-year warranty, it is also worth checking which items (if any) are not treated there. Normally batteries are thrown out that fit into the call and remote controls are sent by the user to be replaced. Some suppliers include these within their warranty conditions, so it's worth watching. It is worth noting that these small batteries are normally very easy to replace. They look like replacing batteries like on the remote control of a TV, although you might need a small screwdriver to remove the cover. Joint family members or friends can help you if this is not possible, but contact the supplier first if you do not affect the coverage of your guarantee. Some suppliers include an 'annual routine service' in their warranty costs, but some do not, so it's worth asking the question as follows: The warranty may be invalid if it is not regularly maintained. An annual service is all that is needed. Exclamation coverage can also vary; some suppliers will indicate within 24 hours, so qualify this for sure. Hopefully bad practices are long gone, but you check the meaning of 24-hour coverage. Qualify that this does not spread so many hours a day, for example that the engineer works 8 hours a day, so this can mean a total coverage of 3 days. Some say 'the same day' again the right meaning, i.e. how many hours will this be? Some suppliers guarantee that they are within 'XX' hours within the same day. Some suppliers do not work after a certain time in the evening. Some do not work on weekends, although they provide cover 365 days a year 24 hours a day. 24-hour coverage can mean that a telephone service or a \\\\ call-up \\\\ technical service is purely a call-back appointment and not a visit for a visit, so the rule of thumb is Qualifying! Qualify! Qualify! A maintenance agreement is; A guarantee that the stairlift will be viewed and repaired by an engineer. Some suppliers classify maintenance agreements as a practical extension of the warranty. However, there are many differences and conditions, because they are specific to the supplier conditions and not for the manufacturer, as was the case with a guarantee. Most suppliers offer different coverage levels. There are too many variations to mention, but we have provided some examples that you may come across. These can sometimes be classified as maintenance level 1, 2 or 3. Basic level Standard level, Premium level or alternative bronze, silver or gold lid. The lower levels are usually the entry level of the supplier. Here, some suppliers only issue an annual service visit and charge for the necessary parts. Suppliers generally provide maintenance coverage or calls within a certain period of time, but additional costs for calling, travel time, components, fuel, on-site per hour or part of it can all be added even outside the hours. will be charged as an additional fee. The middle levels offer a higher level of coverage over the entry level. Here, some suppliers can provide an annual service visit and can also include parts. They can also offer a guaranteed response time to attend a break. Although they mention the other services at the lower level, they can however charge for those services. The highest levels are the most comprehensive maintenance coverage. Here, some suppliers give an annual service visit, but also all parts, call costs, fuel, time spent on the site and outside of the hours all within their annual maintenance costs. For all maintenance covers, it must be checked whether additional costs have been incurred (as stated in the warranty section above). The big decision is whether it is profitable to have an extended warranty or a maintenance contract after the expiry of the first 1 or 2 year warranty. In our experience, products are now more reliable than in previous years. However, with technological advances, very complex parts and components emerge, which can lead to higher costs, should they go wrong? This asks everyone for the burning question whether or not I want to extend my cover? If you are a person willing to take risks, you may decide not to disturb and only pay if and when the lift breaks down, or perhaps level one or two is a reasonable consideration. As a soeh you are the type of person who needs 'peace of mind', or even more, your family prefers reassurance in the knowledge that their loved ones are cared for as thetahnlift fails, full coverage is a serious consideration. It can simply come at a distance that passes your decision. For example, the user may be too far away to help you, making the highest coverage level a favorable option.